Shipping
We ship internationally from our office based in the UK.
All orders are fully trackable & you will receive a tracking number & link within your dispatch email (if you have any problems accessing the tracking just email us at hello@styledbysakuranbo.com)
Shipping Times
Please note the shipping estimates below may vary.
Estimated Shipping Times After Dispatch:
- UK Standard: 2-3 working days
- UK 1st Class: 1-2 working days
- UK Tracked Next Working Day: 1 working day
- Rest Of the World: 6-7 working Days
Customs/duties:
At this time, customs/duties are not covered by Styled By Sakuranbo and are to be paid for by the customer. In the case the item is returned due to failed delivery because of failure to pay this cost, please email us to help find a solution.
What do I do if my package was “returned to sender”?
In the case that your package is returned to us due to an invalid address or forwarding issue, you are able to pay for a new shipping label with the correct address to have your items reshipped to you. We do NOT cover return package costs if we are not at fault for the mistake. (missing apartment or house numbers, incorrect spelling, missed abbreviations, incorrect zip code, etc.)
What should I do if my package was lost/stolen?
Once your package has been shipped out via Royal Mail we are not responsible for any lost/stolen items as it is now in the hands of the shipping carrier. Please contact the shipping carrier customer service directly for help on a missing order. Items are not guaranteed to be replaced/refunded.